Cancellation Refund Policy of Online Assignment Help
Dear customers, we kindly ask you to thoroughly read the cancellation, revision, and refund policy of Online Assignment Help. This cancellation refund policy applies equally to all clients, regardless of age, gender, or location, and serves as a legally binding agreement between Online Assignment Help and you.
For papers with deadlines of 24 hours or less, no refunds will be provided. However, for assignments with deadlines of more than 24 hours, you may cancel at any time, provided certain conditions are met:
If you are dissatisfied with the work delivered, we will revise the solution based on your feedback until you are satisfied. Please note that your comments or feedback must align with the original instructions you provided. No additional work outside the initial brief will be accepted as a revision. Therefore, we strongly recommend submitting the correct assessment brief, marking rubric, and any necessary reading materials when placing your order. Additionally, be specific about formatting and referencing requirements. If, for example, you need 10 references in a 300-word paper, this must be communicated upfront to avoid additional work, which may depend on task complexity and deadlines.
If the assignment requirements are unclear to the expert working on your paper, they will raise a query, and you are expected to respond as quickly as possible. If no response is received within 24 hours, the expert may proceed with the assignment based on their best understanding, and in such cases, no revision or refund will be granted.
Should the expert miss the deadline, you are entitled to a full refund or a free assignment for your next order. However, this applies only if you resolved any queries raised by the expert. If it takes more than 12 hours to respond to the expert’s query, 12 additional hours will be added to the deadline, as the delay in providing complete information is not the expert’s responsibility (this does not apply to assignments with deadlines under 24 hours).
For assignments with deadlines under 24 hours, we request that you remain in close contact with us. If a query from the expert is not resolved within 2 hours of it being raised, the expert may either proceed based on their best judgment or put the assignment on hold. In either case, no refund or revision will be offered if the query is not resolved promptly.
In the unlikely event that you receive a failing grade on a paper written by one of our experts at Online Assignment Help, you are eligible for a full refund or a free assignment for your next order. You will need to provide proof of the failed grade, such as the graded paper, with clear identification that the failed assignment was the one we delivered. At Online Assignment Help, we are committed to delivering the best assistance and ensuring your complete satisfaction with our work. Unlike other services that prioritize profit and volume, our primary focus is on quality and maintaining a happy team and customer base.
